Account
Data Deletion Instructions
Last updated: 16 September 2026
Request deletion
Email support@shipmyshop.net from the email address connected to your ShipMyShop account. Use the subject “ShipMyShop Data Deletion Request” and include your customer ID if available.
Verification
To protect your account, we may ask you to verify ownership before processing the request. Do not send passwords, one-time codes, or full payment-card information.
What happens next
After verification, we will delete or anonymize personal information that is no longer required. Information needed for active orders, fraud prevention, accounting, disputes, or legal compliance may be retained for the applicable period and then deleted or anonymized.